Collecting Your Information
We collect personal information from our customers in many ways, including, but not limited to, when customers register on the website, place an order on the website, over the phone, or in person, subscribe to our newsletter, or fill out a form. Customers may be asked for their name, email address, mailing address, phone number, and/or credit card information. We collect this customer information only if it is voluntarily submitted. Customers can always refuse to submit any of the information, however, they should be aware that it may impact their ability to participate in certain activities.
We may collect non-personal information about customers when they visit our webiste. Non-personal information may include the browser name, the type of computer and the technical information about customers means of connection to our website, such as the operating system and the internet service provider.
Using Your Information
We may collect and use customer’s personal information for the following reasons:
- To add customers to our Grazie (Loyalty) Program
- To send upcoming events, specials, and newsletters via email
- To contact customers with regards to an order that they have placed with us
- To provide customers with excellent customer service
- To answer any questions or concerns that customers have submitted online
- To conduct contests, giveaways, or surveys and communicate special limited-time offers
- To process payments for orders that have been placed
If at any time, the customer wishes to remove their customer information from our systems, we would be happy to do so. The customer should submit this request with a Store Manager, either in person, over the phone, or online.
Protecting Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our website.
Sensitive and private data exchange between the website and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing Your Information
We do not sell, trade, or rent customers’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
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Your Acceptance Of These Terms
By using this website, you accept the terms of this policy. If you do not agree to this policy, please do not use our website.